Nancie Stapf Nancie Stapf

Communication - Experience Engineering

Taken from the book "The Effortless Experience - Conquering the New Battleground for Customer Loyalty" by Matthew Dixon, Nick Toman, and Rick Delisi, I explore the idea of Experience Engineering and how to use it in your everyday life as a leader, manager, and even in your "regular life.

Read More
Business Nancie Stapf Business Nancie Stapf

Verbal Communication Strategies

There is a French Proverb that simply states: “The spoken word belongs half to him (her) that speaks and half to him (her) that listens”. In Part 2 of my Four Part Series on Communication, we discuss “Verbal Communication Strategies” which include simple and practical guidelines to conquering verbal communication.

Read More
Nancie Stapf Nancie Stapf

Effective Communication Strategies

In Part 1 of my series on Communication I dive into the basic principles of effective communication in the business and professional world. I will discuss the necessary elements that EVERY communication should have to be truly effective. I will also talk about making your communication adaptable and will also provide several leveraging tools/tips for better and more effective communication that you can start using NOW.

Read More
Nancie Stapf Nancie Stapf

Communication: Vital Key to Success

Just how important is communication in your role? To put it bluntly - it can make or break a career. How we effectively communicate to our target audience is a vital key to success, which is the title of Episode 2! This starts a 5 part series on the subject so please be sure to sign up for the mailing list so you can get notified when each one is posted on my website. Thank you for listening!

Read More
What We’re All About
Business Nancie Stapf Business Nancie Stapf

What We’re All About

Check out my very first Podcast episode titled - What We’re All About! In this inaugural episode you will learn the who, what, where, when and all that other good stuff about what Fundamentalbiz.com is all about. With topics such as leadership, career development, customer service in a support role, importance of LinkedIn and much much more, I know there will be a little something for everyone.

Read More